Own delivers business continuity for Veolia’s waste management fleet
Providing waste management solutions to hundreds of clients across Australia from SMEs to major supermarkets, Veolia uses Salesforce to manage sales, logistics and customer service.
With a focus on all future systems moving to the cloud over updating existing systems with old methodologies, Veolia opted for AWS because it was flexible enough to build virtual data centers as they wished. AWS-type solutions enable putting into place solutions more nimbly and rapidly which is not the case with on-premise solutions. However, moving with speed, they can’t risk losing any data which is why in order to protect this mission-critical data, Veolia chooses Own.
With Salesforce data powering end-to-end sales processes, fleet management and their customer portal, any significant data loss or corruption could ground the truck fleet.
Major issues would cause large direct losses in sales and revenue, and disrupting customers Australia-wide would damage their reputation.
With over 1,000GB of existing data and files to back up, and with records changing by the minute, Veolia identified the need for a specialist enterprise-grade backup solution to replace complex manual processes.
After an exhaustive search comparing eight leading vendors, Own was selected as the most efficient, secure, innovative and cost-effective provider.
Own runs in the background every day, giving Veolia confidence that if there’s any corruption or user error, they can restore data and functionality quickly and easily.
Instead of manually monitoring and checking daily backup logs, admins now get an email summarising anything that needs attention — saving a huge amount of time.
Automation ensures backups occur on schedule, and proactive alerts of actions like data uploads, deletions or new fleets let management investigate any suspicious activity.
On top of scheduled runs, Veolia performs full data backups — including metadata — before software deployments. So if code crashes, they can roll right back with full functionality.
Having proven the solution in waste management, Veolia plans to expand Salesfoce and Own across other divisions, like water and energy.
Another reason Veolia selected Own was because it is powered by AWS, the company’s preferred cloud platform; aligning with Veolia’s overarching cloud strategy. When Veolia began its cloud journey in 2019, AWS was the only cloud platform that could meet data sovereignty and classification, in addition to other requirements by large customers.
Additionally, Own has an export to Amazon S3 feature, which Veolia can use. In fact, they built a data lake using Amazon S3, AWS Glue, Amazon Athena, and AWS Lake Formation to power reporting dashboards and help fuel its digital transformation efforts.
Own, powered by AWS, enables Veolia to continue to future-proof its business and have peace of mind knowing its data is secured in its trusted cloud platform.
Providing water, waste and energy management solutions globally, with nearly 179,000 employees, Veolia helps develop access to resources, preserve available resources, and replenish them.
To learn more about Own, powered by AWS, visit our listing in the AWS Marketplace.