Backup and Recovery

IATA protects their data, and themselves, from a growing number of users with OwnBackup Recover

Challenge

A setup of independent business units and business processes sharing data, drove concerns of conflictual data changes, errors and auditability.

IATA needed a less painful and faster process to restore data than the option provided by Salesforce.

Consolidating several small systems into Salesforce created a siloed approach to data management.

IATA needed a backup solution in place to be compliant with some audits, such as the ISO/IEC 27000-series.

Solution

Daily backups give IATA an extra parachute for data changes compared to the standard field history tracking– making life a lot easier.

With OwnBackup, the team can quickly repair and recover if something goes wrong.

OwnBackup fully mitigates the risks of data loss and eases the compliance process for some information security assessments like the ISO/IEC 27000-series.

Sandbox Seeding

The International Air Transport Authority (IATA) delivers a safer and more flexible dev environment for testing and training by enriching sandboxes with Enhanced Sandbox Seeding (ESBS)

Challenge

Testing and replicating massive data changes is prone to data error or corruption

Complex process to provide devs with subsets of data for testing in dev environments before committing to a release path

In order to fully test and train, IATA needed an easier way to manage the data in their sandboxes.

Solution

ESBS enables the team to rehearse a massive data cleanliness exercise to determine the impact on the production environment without affecting live data.  

IATA can leave all the triggers and automations enabled and have a clear picture of what is going to happen without disrupting the production environment.

ESBS lets developers test data quickly and try things that they wouldn't be able to do in the full copy sandbox, knowing the data is fully backed up.

About IATA

The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 82% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.​

IATA is led by Willie Walsh, Director General since April 2021.

*Retrieved from iata.org

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