Easily demonstrate risks and remediation steps to Infosec, audit, and security teams
Accelerate time-to-market for new Salesforce features by minimizing roadblocks
Reduce the risk of costly data breaches
Reduce the time spent on manually uncovering and remediating risks
Rapidly recover from data loss
or corruption
Preemptively identify critical
data and assess risk
Reduce the risk of data breach,
loss, or corruption
Both the customer (the organization using Salesforce) and Salesforce itself share responsibility. Salesforce ensures platform security, while the organization must protect data through proper configuration, user management, and supplementary security tools like SaaS Security Posture Management (SSPM).
SSPM involves continuous monitoring and management of a SaaS application's security posture, ensuring compliance, detecting vulnerabilities, and implementing best practices to safeguard data. Using an SSPM tool is typically a best practice, as it can help organizations assess and manage risks to software applications like Salesforce that aren't addressed by the applications themselves.
Salesforce Shield is a set of integrated services built natively into Salesforce to help customers monitor, encrypt, and audit sensitive data. It includes Event Monitoring, Field Audit Trail, and Platform Encryption. Salesforce Shield is one of the most important tools for mitigating risk in Salesforce, but many companies who purchase Shield don’t implement it properly due to its complexities, something we help with at Own.
Data encryption is a highly effective way to protect the confidentiality of digital information stored on computer systems and transmitted via the Internet. Salesforce encrypts data both at rest and in transit using industry-standard encryption algorithms. The platform also offers Shield Platform Encryption for additional encryption capabilities that help meet compliance requirements. One of Own Secure’s core features is simplifying and accelerating the Shield Platform Encryption process through field classification, business impact analysis, and easy encryption.
Salesforce allows administrators to control user access to sensitive data through profiles, permission sets, role hierarchies, and sharing rules. These tools enable control over who can view and edit data. It’s common that as your Salesforce org and users grow, it can be more difficult to manage and keep track of who can access what in the platform, creating the need for more granular monitoring capabilities.
While Salesforce provides robust data security features, there are limitations, such as the complexity of configuring security settings, limited granularity in access controls, and constraints with native encryption capabilities. Additionally, native audit and monitoring tools may not meet all compliance requirements.